Knowledgebase
- Top articles
- Latest articles
Emergency Medical Services Billing
Main 1-800-676-4785
Support 1-866-659-2871
836 4th Ave Huntington WV, 25701
Office 365 outage.
Nov 13, 2026, 7:00 AM EST
Update from Microsoft on Office 365 issues
Nov 13, 2026, 6:01 AM EST
We've made additional progress toward service recovery, with recovery actions completed across portions of the affected infrastructure in the Asia Pacific region. Traffic is being gradually restored, and we're seeing improvements in key customer scenarios, including mailbox access and delayed email processing. However, some users may continue to experience intermittent issues.
Our focus is now on extending these recovery actions across affected infrastructure in other regions, while continuing stabilization efforts and adding supporting capacity to improve service consistency.
Reducing email queues and backlogs remains a priority, and the extended 48-hour email timeout window remains in place to help protect delayed messages as delivery catches up.
At this time, we have no evidence of malicious activity associated with this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete.