Emergency Medical Services Billing

Main 1-800-676-4785

Support 1-866-659-2871

836 4th Ave Huntington WV, 25701

MCA
MCA Software Support

Hello, how can we help?

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
Slow downs when entering a run (going from tab to tab).

Category: MCA EPCR

This issue was submitted by Chris McCall with Weston Lewis. He reported a slow down in the client when a run report is open. His complaint was that it was taking several seconds to go from tab to tab....

1,178
(6)
Default sort order in folders

Category: MCA

Windows xp has lost it's default sort order, used to be sort by name, now everything is sorted by date.Open a folder window (not a dialog) on a file folder (not a special folder), sort how you want.Go...

864
(6)
ESO Print Viewer issue

Category: ESO

Ray called with an issue viewing a scaned attachment. He had a photo viewer called "Nero Photo Viewer". This app had security issues with the temp file. Switched him to microsoft photo viewer as defau...

579
(7)
XP VM not logging in

Category: MCA

XPMode VM on win7 would not let me log into XPMUser account.Discovered that vm was corrupt as it would not allow itself to be shut down through any normal means. Even when closing it forcibly it still...

522
(7)
outlook sending wanted mail to junk

Category: MCA

Outlook is sending mail that it is on the friends list in mailwasher to the junk email folder.To prevent mail from going to the junk folder in outlook 2002. On the tools menu, click rules wizard... I...

367
(6)
Cremember Validation: Crewmember Level

Category: MCA EPCR

User states receiving validation error "Crewmember Level must be greater than 2 characters." Happening on multiple runs across all machines. Remoted machine to verify error. Discovered crewmember who...

374
(6)
View entire Knowledgebase
Go to Administration Panel